Privacy Policy

Last updated: 27-02-2026

HS Agency is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use and protect information when you visit our website.

  1. Who We Are

HS Agency
Caton Road
Lancaster
Lancashire
LA1 3PE
United Kingdom

Email: info@hsagency.co.uk

HS Agency is the data controller for the purposes of applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

  1. Information We Collect

We do not use tracking tools, analytics software, advertising cookies or profiling technologies on this website.

We may collect personal information only where you voluntarily provide it, for example:

  • When you complete an online enquiry form

  • When you contact us by email

  • When you communicate with us directly

The information collected may include:

  • Your name

  • Company name

  • Email address

  • Telephone number

  • Any information you include within your message

  1. How We Use Your Information

We use your information solely to:

  • Respond to your enquiry

  • Provide requested information about our services

  • Communicate with you regarding your request

We do not sell, rent or trade your personal data to third parties.

We do not use your data for marketing unless you have explicitly requested marketing communications.

  1. Legal Basis for Processing

Where you contact us, our legal basis for processing your personal data is:

  • Legitimate interest – to respond to business enquiries and provide requested services

  • Contract – where processing is necessary to take steps prior to entering into a contract

  1. Google Translate

This website uses Google Translate to provide language translation functionality.

When you use Google Translate, certain technical information may be processed by Google in order to deliver the translation service. This may include:

  • The text selected for translation

  • Your IP address

  • Browser and device information

Google processes this information in accordance with its own Privacy Policy. For further details, please refer to Google’s Privacy Policy on their website.

HS Agency does not control how Google processes data through this service.

  1. Cookies

We do not use cookies for advertising, analytics, tracking or behavioural profiling.

Only strictly necessary technical cookies may be used to ensure the website functions correctly.

Please refer to our Cookie Policy for further details.

  1. Data Retention

We retain personal data only for as long as necessary to respond to your enquiry or fulfil the purpose for which it was collected, or as required by law.

  1. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

  1. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Request restriction of processing

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office

The ICO can be contacted at www.ico.org.uk.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.